Find all shipping information on our Shipping page.

To find out how to return or exchange an item please refer to our Returns + Exchanges page.

Our Size Guide has all the information you need on getting the perfect fit.

You can join Perriam Rewards by creating a profile online at perriam.co.nz, or ask a Perriam team member in-store to create a profile for you.

We require a valid and unique email address and mobile number. We require both these details to validate your unique Client Profile. To be eligible for the Birthday Perriam Reward at certain Levels of the program, we will also need your birth date registered in your Client Profile.

Check your junk folder to ensure that your Perriam emails are not being classified as “junk.” You will need to mark these emails as “safe” to ensure they go straight to your inbox. Alternatively, check your Client Profile and ensure that your communication preferences are set to receive email communications. 

Either perctenage-off or dollar-off discounts that are given to clients because of purchasing behaviours, incentives and/or promotions.

Perriam Rewards are earned for a variety of reasons and vary depending on the loyalty level of the individual. These include:

• Every NZ dollar spent in-store or online = 1 points. When a customer reaches 250 points a customer receives a reward towards their next purchase. There is no minimum single purchase amount to earn rewards at Perriam. 
• New Tier Reward - a reward loaded onto your account after you enter a new Perriam Rewards Level.
• Complete your profile - receive 10 pts.
• On your birthday - receive 10 pts.
• Refer a friend - receive 20 pts.

You will be notified by email when you receive a Perraim Reward, and when any unused Perriam Rewards are about to expire, so keep an eye on your inbox. You can also keep tabs on your Perriam Rewards by logging onto your Client Profile via the Perriam website.

Perriam Rewards are usually loaded immediately - but can take up to 48-hours to be visible in your Client Profile.

Perriam Rewards cannot be used in conjunction with any other Perriam Rewards, promotion codes or Perriam Benefits. The use of Perriam Rewards alongside other promotions or Perriam Benefits is at the sole discretion of Perriam - and may vary.

You can use a gift voucher to pay for your purchase and include your Perriam Reward within the transaction.

Perriam Rewards do not have an expiry date, however if this changes this will be communicated at the time the Perriam Reward is issued.

The following items do not contribute to your spend:

Gift voucher purchases 

Charity product purchases 

Shipping costs 

Sale items

To redeem your Perriam Rewards in-store, let the team know you have rewards you'd like to use. 

To redeem your Perriam Rewards online ensure you are logged into your Client Profile to view your rewards. Follow the step by step video guide on the Perriam Rewards page. When you click to redeem your reward the discount code is automatically applied to your cart.

Yes, any Perriam Rewards can be spent on sale items. Perriam Rewards will not be earned from purchases of sale items.

No, only Perriam Points Vouchers can be used to purchase Perriam items. Perriam Reward vouchers can not be used on non-Perriam branded items.

Yes, Perriam Rewards can be used on all eligible transactions. Perriam Rewards can be used in conjunction with all accepted payment types, including Buy Now, Pay Later payment methods.  

Please note the discount must be applied before the payment is made, so ensure you are logged into your Client Profile before proceeding to payment.

No, you can only use one active Perriam Rewards in a single transaction.

Yes, you can earn Perriam Rewards based on the amount you spend after all Perriam Rewards and other discounts have been removed.

No, Perriam Rewards cannot be passed between individuals. You can only use Perriam Rewards you have earned on your profile.

No, Perriam Rewards cannot be exchanged for credit. 

Yes, if a Perriam Reward is used on an item that is subsequently returned, a replacement refund reward of equal value will be loaded against your Client Profile. Any items purchased using a Perriam Reward redemption will only be refunded for the amount paid. Refund rewards have an expiry period of 14 days, and cannot be extended.

The below table sets out how much you need to spend at Perriam stores or online to reach each Perriam Loyalty Level. Once you reach a new Perriam Level you will never ‘step back’ to your previous level, as the new level is honoured with no annual spending requirement applied. This spend is measured in New Zealand Dollars. 

LEVEL 1 

$0 

LEVEL 2 

$3,000

LEVEL 3 

$6,000 

For your purchases to count towards your total spend, ensure the transaction is logged against your Client Profile when you buy eligible products. You can do this online by logging into your Client Profile at checkout, or in-store by giving the team your details at the time of purchase.  

Yes, once an item is returned its value will be removed from your overall transaction history and loyalty spend, which may affect future benefits.

For more information please review our Perriam Terms and Conditions page.

Please review our Privacy Policy.